Compiling manuals
Documentation of operations and constant development of management system need to be become routines. IMS Integrated Management System Software provides a platform for developing the organization and tools to evaluate and to harmonize the operations increasing the effectiveness and efficiency of the processes. Because of this, well compiled operations manual is very an important part of the development work. The operations manual consist of general procedures relating to governance, resources, processes and indicators, which are described shortly in written.
Content and structure of manuals
IMS Integrated Management System Software enables compilation of manuals. These manuals can vary from operations manuals to sales manuals.
The manuals section in IMS Integrated Management System Software enables compiling summary description of the governance structure of the organization. This manual works as a portal to the rest of the management system. From this description it becomes clear how the organization is governed, how the resources are being managed, how the strategy is implemented, how the customers are served through the processes, what the organization measures, and which kind of evaluation, feedback and appraisal procedures are in place.
The structure of the system can be freely chosen, but it can also be based on the content and structure of ISO 9001, EFQM or CAF – frameworks. When successfully conducted with modern the IMS Integrated Management System Software tools, the same system works simultaneously as the organization’s management system, as a tool for internal audits or as an application for a quality award.
Compiling manuals
Manuals are handbooks consisting of several hierarchical chapters. It is possible to create chapters and subchapter in the manuals. Compiling and writing manuals takes place in IMS Integrated Management System Software with a help of multifunctional text editor application. The chapters of manuals are reviewed and approved in similar fashion as the organization’s documents in IMS Integrated Management System Software. Versions which are not approved can be reviewed (possible by several users) and afterwards approved to enable viewer users to see the chapters.
Regular users with viewing rights are only able to see the approved version of manual and the approved chapters. When an approved manual is edited, a new version is created in similar fashion as when a document is edited. The separate versioning of different chapters ensures that editing of a chapter does not effect on the wholeness of manual viewed by users, before the edited chapter is approved. Manuals can be printed in PDF –files, containing a front page and all the approved chapters.
It is possible to link other content from IMS Integrated Management System Software in the manuals. For example, a process flowchart or an indicator can be imported as picture in the chapter.
If IMS Integrated Management System Software is used to depict processes exceeding the boundaries of the organization, partners, external auditors or other core stakeholders can be granted with user names to access the system. This enhances the management of the external resources.
